Frequently Asked Questions
Everything you need to know about shopping with Steel City Brand.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our online returns portal to start an exchange or request a full refund to your original payment method.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our apparel generally follows a modern, athletic fit; if you are between sizes, we recommend sizing up for a more relaxed feel.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What materials do you use for your apparel?
We pride ourselves on quality. Most of our t-shirts are made from a premium tri-blend or 100% combed ringspun cotton to ensure maximum softness and durability after multiple washes.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make changes, and we will do our best to accommodate you.